Warning Signs Are Usually There Before the Crisis
When a business fails, it rarely happens without warning. The cash flow problem that triggers the final crisis was usually visible three, six, sometimes twelve months earlier — in patterns that were ignored, or misread, or just too uncomfortable to look at directly.
The difference between a business that recovers and one that doesn't is often not the severity of the problem — it's how early the owner acted. Early intervention means more options. A cash flow problem caught in month three is a conversation with your bank or supplier. The same problem caught in month nine, after the ATO debt has compounded and the credit facility is maxed, is a very different conversation.
Here are 10 signs that something needs to change — and what to do when you spot them.
Sign 1: You're Robbing Peter to Pay Paul
This is the most common early-stage indicator. It looks like: using this quarter's GST collections to pay last quarter's BAS debt, delaying a supplier so you can make payroll, or drawing on a credit facility to cover operating expenses.
What it signals: Your business is consuming more cash than it generates. You're funding today's obligations with tomorrow's money.
What to do: Map your cash flow for the next 60 days. Identify every obligation and every expected receipt. Get a clear picture before you make another payment decision. Do not defer super — that compounds into a personal liability for directors.
Sign 2: Payroll Is a Scramble
If you find yourself calculating on a Thursday whether you'll make Friday's payroll — or moving money between accounts in the days before wages run — this is not a normal cash flow rhythm. This is a structural problem.
What it signals: Your revenue cycle and your expense cycle are out of alignment, or your margins aren't covering your cost base.
What to do: Identify whether this is a timing problem (invoices going out late, slow debtors) or a margin problem (not enough gross profit to cover wages). These have different solutions. A bookkeeper or CFO advisor can tell you which it is within a day of looking at the numbers.
Sign 3: You Don't Know Your Margins
If you can't answer — without looking it up — what your gross margin is, and whether it's changed in the last quarter, that is itself a warning sign. Many small business owners are flying blind: they know what the bank balance is, but not whether the business is actually profitable.
What it signals: You may be winning work and losing money on it, and not know it.
What to do: Get your Xero (or equivalent) up to date. Run a P&L for the last three months. Look at your gross margin line specifically — revenue minus direct costs. If it's less than 30–40% for a service business, something is wrong with your pricing or your cost control.
Sign 4: Debtors Are Blowing Out Past 60 Days
Every week a client owes you money, you're effectively lending them money for free — and if you're borrowing on a credit facility to cover the shortfall, you're paying interest on money you've already earned.
What it signals: Either your debtor management is weak, or your clients are using you as a free credit facility, or some debtors may be uncollectable.
What to do: Run an aged debtors report. Call every client over 45 days. Tighten your terms — shorter payment windows, earlier follow-up, deposits on larger jobs. Consider factoring for persistent late payers if your business model supports it.
Sign 5: You've Taken a Director Loan From the Company
Director loans — where the director borrows from the company — are common in small business. But if you're drawing from the company because the company isn't paying you enough through wages or distributions, it's a flag. If the loan is growing and there's no clear plan to repay it, it's a more serious flag.
What it signals: The company may not be generating enough to sustain both operations and the owner's drawings at their current level. There may also be Division 7A tax implications if the loan isn't properly documented and repaid.
What to do: Talk to your accountant about the tax treatment of the loan. Separately, look at why you need to draw from the company in this way — is the salary structure wrong, or is the business not profitable enough to support your cost of living?
Sign 6: ATO Debt Is Building
An ATO debt that is growing — whether through unpaid BAS, unpaid super, or accumulated PAYG withholding — is one of the most dangerous positions a small business can be in. The ATO is Australia's most powerful creditor: it can issue statutory demands, garnishee bank accounts, and make directors personally liable for certain debts.
What it signals: The business is using ATO obligations as a de facto credit facility — which is not sustainable and carries compounding interest (general interest charge) and personal liability risks for directors.
What to do: Ensure all lodgements are current even if you can't pay. Lodge the BAS even if the money isn't there — late lodgement adds penalties on top of the debt. Then contact the ATO to discuss a payment arrangement. See also: behind on tax payments in Australia — what are your options?
Sign 7: You're Avoiding Your Accountant or Bookkeeper
If you haven't sent your bookkeeper the bank statements, haven't booked your quarterly catch-up, or feel a vague dread when you think about looking at the numbers — that avoidance is a symptom. The books aren't the problem. But what's in them might be one you'd rather not see yet.
What it signals: There's a financial reality you haven't fully faced. Avoidance doesn't fix problems; it gives them more time to compound.
What to do: Book the call. Get the accounts current. Knowing your actual position — even if it's bad — is the starting point for doing anything about it. You cannot make good decisions with bad information.
Sign 8: Revenue Is Growing but Cash Isn't
A growing top line with a shrinking bank balance is one of the more confusing — and dangerous — positions a business can be in. It feels wrong: how can we be busy and broke at the same time?
What it signals: Usually one of three things: margins are eroding (you're pricing higher but spending more to deliver), debtors are blowing out (invoicing but not collecting), or costs are growing faster than revenue (overheads scaling up ahead of profit).
What to do: Get a proper P&L and cash flow statement. Revenue growth and profitability are not the same thing, and profitability and cash flow are not the same thing. A CFO-level advisor can diagnose which of these is happening and what to do about it.
Sign 9: A Key Supplier Has Pulled Your Credit
If a major supplier has moved you to cash on delivery, or reduced your credit limit, or started calling for payment before the due date — they've seen something that concerned them. Suppliers watch payment patterns carefully. A change in your terms with a key supplier is an early signal that your external credit reputation is changing.
What it signals: Your payment behaviour has deteriorated enough for a supplier to take formal action. This also limits your operational flexibility — having to pay cash for materials you previously bought on 30-day terms squeezes cash further.
What to do: Pay the overdue balance if at all possible, even if it means prioritising this over other creditors (within the bounds of what's reasonable — don't pay suppliers by not paying super). Communicate proactively with the supplier rather than going silent. Silence always makes it worse.
Sign 10: You Can't Forecast 30 Days Ahead
If someone asked you today whether you'd have enough cash to meet all obligations in the next 30 days, and you genuinely couldn't answer — that is a significant problem. It means you're managing by looking at the current bank balance, not by managing a position.
What it signals: You don't have visibility over your own business. Any surprise — a slow-paying client, an unexpected expense, a BAS that's larger than expected — hits you without warning.
What to do: Build a simple 13-week cash flow forecast. Even a rough one — expected receipts by week, expected payments by week — gives you visibility over where the pinch points are before they arrive. A bookkeeper can set this up in a few hours.
The Closing Point: Options Reduce Over Time
Every one of these signs has an intervention available — from a simple process change to a formal restructuring. But the options available at sign 1 are very different from the options available at sign 10. The earlier you act, the more choices you have.
Clean books are the starting point for any recovery. You cannot negotiate with the ATO, speak to a bank, or engage a restructuring advisor without knowing your actual financial position. And you can't know your actual financial position without current, accurate accounts.
Related: CFO-as-a-Service — financial oversight for businesses that need it | Behind on tax payments in Australia — what are your options?
True Tally: Know your position before it becomes a crisis
If two or more of these signs apply to your business right now, a free 20-minute call is worth more than waiting another month. We work with small businesses across Victoria on everything from basic cash flow fixes to more serious financial triage.
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